Connect Thoughtly and ivanti service desk to Build Intelligent Automations
Enable Integrations or automations with these events of Thoughtly and ivanti service desk
Enable Integrations or automations with these events of Thoughtly and ivanti service desk
Actions
Search User Details
Search user details by email id.
Create Contact
Create new contact.
Delete Contact
Delete an contact.
Call Contact
Call a contact
Search Calls
Search calls.
Search Contacts
Search contacts by phone number.
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Frequently Asked Questions
To start, connect both your Thoughtly and ivanti service desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Thoughtly triggers actions in ivanti service desk (or vice versa).
Absolutely. You can customize how Thoughtly data is recorded in ivanti service desk. This includes choosing which data fields go into which fields of ivanti service desk, setting up custom formats, and filtering out unwanted information.
The data sync between Thoughtly and ivanti service desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Thoughtly and ivanti service desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Thoughtly
Thoughtly automates your sales, support, and everything in between. Full-time human-like agents at your service, every hour of every day.
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About ivanti service desk
Ivanti Service Desk is IT service desk software designed to be configurable and requires no coding in order to implement.
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