
When this happens...
New Task Created

Automatically do this!
Delete Customer
Create Email
Delete Email
Create Phone
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new task is created in TickTick. You can optionally filter by list, tag, or priority; only tasks created during the recent check window are returned.
Triggers when a conversation is assigned to agent.
Triggers when conversation tags are updated.
triggers when a customer is updated
Triggers when a note is created
Triggers when tag is created
Action is the task that follows automatically within your TickTick integrations.
It will craete a new Project
Deleting a Project
Create new task in a specific project
Update your projects
Update Your task

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To start, connect both your TickTick and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in TickTick triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how TickTick data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between TickTick and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between TickTick and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
TickTick is a powerful task management and to-do list app designed to help you organize your life, manage your time, and boost productivity. With features like task scheduling, reminders, and collaboration tools, TickTick makes it easy to stay on top of your tasks and projects.
Learn MoreHelp Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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