
When this happens...

Automatically do this!
Create Requestor
Add Notes to a Ticket
Create Ticket
Enable Integrations or automations with these events of Time Doctor and Freshservice
This action creates a new company.
Create a new project.
This action creates a new task.
Allows you to create a Requester in Freshservice for your support domain.
Creates a ticket approval request.
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

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To start, connect both your Time Doctor and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Time Doctor triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Time Doctor data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Time Doctor and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Time Doctor and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Time Doctor is a comprehensive time tracking and productivity management tool designed to help businesses and individuals monitor and optimize their work hours. It provides detailed insights into how time is spent, enabling users to improve efficiency and productivity.
Learn MoreIntegrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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