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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new uploaded_file is created.
Triggers when new whatsapp_accounts is created.
Triggers when a new customer is created.
Trigger when an existing customer is updated.
Action is the task that follows automatically within your TimelinesAI integrations.
Sends a message to a new chat.
Sends an uploaded file to an existing chat.
Sends a message to an already existing chat.
Finds a specific WhatsApp account.
Closes an existing chat.
Finds an uploaded file in the system.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your TimelinesAI and GorillaDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in TimelinesAI triggers actions in GorillaDesk (or vice versa).
Absolutely. You can customize how TimelinesAI data is recorded in GorillaDesk. This includes choosing which data fields go into which fields of GorillaDesk, setting up custom formats, and filtering out unwanted information.
The data sync between TimelinesAI and GorillaDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between TimelinesAI and GorillaDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with other applications and build automations for your business and marketing flows.
Learn MoreGorillaDesk is a comprehensive field service management software designed to streamline operations for service-based businesses. It offers features such as scheduling, invoicing, customer management, and reporting to enhance productivity and efficiency.
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