Connect Tisane and Freshservice to Build Intelligent Automations
Enable Integrations or automations with these events of Tisane and Freshservice
Enable Integrations or automations with these events of Tisane and Freshservice
Actions
Analyze Text
Processes the input text and returns insights such as sentiment, keywords, or other linguistic data.
Detect Language
Identifies the language of the given text input automatically.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Tisane and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Tisane triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Tisane data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Tisane and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tisane and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tisane
Tisane is NLU with a focus on abusive content & lawtech / regtech needs. We detect cyberbullying / personal attacks, hate speech, sexual advances, obfuscated profanities, criminal activity, and more.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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