
When this happens...

Automatically do this!
Create Requestor
Add Notes to a Ticket
Create Ticket
Enable Integrations or automations with these events of TMETRIC and Freshservice
List recently created or updated tasks
Fetch the most recently tracked time entry
Get projects available for time tracking
Get tags available within a specified project
Retrieve current time‑tracking statuses of all users
Fetch all time‑off requests in a workspace

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To start, connect both your TMETRIC and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in TMETRIC triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how TMETRIC data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between TMETRIC and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between TMETRIC and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
TMetric is a comprehensive time tracking software designed to help businesses and freelancers manage their time efficiently. It offers features such as time tracking, project management, team management, and reporting, making it an ideal tool for improving productivity and ensuring accurate billing.
Learn MoreIntegrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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