Integrations TMETRIC helpdeskadvanced
TMETRIC + helpdeskadvanced

Connect TMETRIC and helpdeskadvanced to Build Intelligent Automations

Choose a Trigger

TMETRIC

When this happens...

Choose an Action

helpdeskadvanced

Automatically do this!

Enable Integrations or automations with these events of TMETRIC and helpdeskadvanced

Enable Integrations or automations with these events of TMETRIC and helpdeskadvanced

Actions

Get recent tasks

Get recent tasks

List recently created or updated tasks

latest time entry

latest time entry

Fetch the most recently tracked time entry

Get projects for time entry

Get projects for time entry

Get projects available for time tracking

Tags for time entry

Tags for time entry

Get tags available within a specified project

Get statuses live

Get statuses live

Retrieve current time‑tracking statuses of all users

List time‑off requests

List time‑off requests

Fetch all time‑off requests in a workspace

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Frequently Asked Questions

How do I start an integration between TMETRIC and helpdeskadvanced?

To start, connect both your TMETRIC and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in TMETRIC triggers actions in helpdeskadvanced (or vice versa).

Can we customize how data from TMETRIC is recorded in helpdeskadvanced?

Absolutely. You can customize how TMETRIC data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.

How often does the data sync between TMETRIC and helpdeskadvanced?

The data sync between TMETRIC and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from TMETRIC to helpdeskadvanced?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between TMETRIC and helpdeskadvanced?

Yes, you can set conditional logic to control the flow of data between TMETRIC and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

TMETRIC

About TMETRIC

TMetric is a comprehensive time tracking software designed to help businesses and freelancers manage their time efficiently. It offers features such as time tracking, project management, team management, and reporting, making it an ideal tool for improving productivity and ensuring accurate billing.

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helpdeskadvanced

About helpdeskadvanced

HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.

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