Connect TNZ and topdesk to Build Intelligent Automations

Choose a Trigger

TNZ

When this happens...

Choose an Action

topdesk

Automatically do this!

Enable Integrations or automations with these events of TNZ and topdesk

Enable Integrations or automations with these events of TNZ and topdesk

Actions

Send SMS

Send SMS

Send an SMS to one or more phone numbers.

Create Contact

Create Contact

Create a new contact in the TNZ address book

Create Address Book Group

Create Address Book Group

Create a new address book group to organize contacts.

Search Contacts

Search Contacts

Fetch TNZ address book contacts by filters.

Request a new Action for TNZ

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Frequently Asked Questions

How do I start an integration between TNZ and topdesk?

To start, connect both your TNZ and topdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in TNZ triggers actions in topdesk (or vice versa).

Can we customize how data from TNZ is recorded in topdesk?

Absolutely. You can customize how TNZ data is recorded in topdesk. This includes choosing which data fields go into which fields of topdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between TNZ and topdesk?

The data sync between TNZ and topdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from TNZ to topdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between TNZ and topdesk?

Yes, you can set conditional logic to control the flow of data between TNZ and topdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

TNZ

About TNZ

TNZ is a comprehensive communication platform offering solutions for SMS, voice, and fax services, designed to enhance business communication and connectivity.

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topdesk

About topdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

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