
When this happens...

Automatically do this!
Enable Integrations or automations with these events of Totango and agentology
Get details of user account
Get all the events form totango.
Get all the touchpoint type form totango.
Get all the touchpoint tags form totango.
Get all the Activity Types form totango.
Get all the teams form totango.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Totango and agentology accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in agentology (or vice versa).
Absolutely. You can customize how Totango data is recorded in agentology. This includes choosing which data fields go into which fields of agentology, setting up custom formats, and filtering out unwanted information.
The data sync between Totango and agentology typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Totango and agentology. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
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