
When this happens...

Automatically do this!
Enable Integrations or automations with these events of Totango and Audionotes AI
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Get all the events form totango.
Get all the touchpoint type form totango.
Get all the touchpoint tags form totango.
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Get all the teams form totango.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Totango and Audionotes AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in Audionotes AI (or vice versa).
Absolutely. You can customize how Totango data is recorded in Audionotes AI. This includes choosing which data fields go into which fields of Audionotes AI, setting up custom formats, and filtering out unwanted information.
The data sync between Totango and Audionotes AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Totango and Audionotes AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
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