Full list

Supported Triggers & Actions

Everything you can automate between Totango and Google Chat.

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Arrives in Google Chat Space

New Message Arrives in Google Chat Space

Runs when a new message is sent or received in a Google Chat space.

Request a new Trigger for Totango

Do thisActions

Action is the task that follows automatically within your Totango integrations.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations Google Chat
Google Chat + Totango
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About Google Chat

Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.

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Frequently Asked Questions

How do I connect Totango and Google Chat?

Sign up for a free viaSocket account, then authorize both your Totango and Google Chat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Totango and Google Chat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Totango to Google Chat?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Google Chat. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Totango triggers actions in Google Chat, and a separate workflow where Google Chat triggers actions in Totango. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Totango and Google Chat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Totango and Google Chat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.