Integrations Totango Jira Software Cloud
Totango + Jira Software Cloud

Connect Totango and Jira Software Cloud to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

Jira Software Cloud

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Issue

New Issue

Triggers when a new issue is created

New Issue (Via JQL)

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL

Updated Issue

Updated Issue

Triggers when an existing issue is updated

Updated Comment

Updated Comment

Triggers when a comment on a issue is updated

New Comment

New Comment

Triggers when a new comment is added to an issue

Request a new Trigger for Totango

Do thisActions

Action is the task that follows automatically within your Totango integrations.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

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Frequently Asked Questions

How do I start an integration between Totango and Jira Software Cloud?

To start, connect both your Totango and Jira Software Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in Jira Software Cloud (or vice versa).

Can we customize how data from Totango is recorded in Jira Software Cloud?

Absolutely. You can customize how Totango data is recorded in Jira Software Cloud. This includes choosing which data fields go into which fields of Jira Software Cloud, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and Jira Software Cloud?

The data sync between Totango and Jira Software Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to Jira Software Cloud?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and Jira Software Cloud?

Yes, you can set conditional logic to control the flow of data between Totango and Jira Software Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Totango

About Totango

Totango is a Customer Engagement Management platform.

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Jira Software Cloud

About Jira Software Cloud

Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.

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