Integrations Totango Onsite Support
Totango + Onsite Support

Connect Totango and Onsite Support to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

Onsite Support

Automatically do this!

Enable Integrations or automations with these events of Totango and Onsite Support

Enable Integrations or automations with these events of Totango and Onsite Support

Actions

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

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Frequently Asked Questions

How do I start an integration between Totango and Onsite Support?

To start, connect both your Totango and Onsite Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in Onsite Support (or vice versa).

Can we customize how data from Totango is recorded in Onsite Support?

Absolutely. You can customize how Totango data is recorded in Onsite Support. This includes choosing which data fields go into which fields of Onsite Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and Onsite Support?

The data sync between Totango and Onsite Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to Onsite Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and Onsite Support?

Yes, you can set conditional logic to control the flow of data between Totango and Onsite Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.