IntegrationsTotangoParallel
Totango + Parallel

Connect Totango and Parallel to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

Parallel

Automatically do this!

Ready to use Totango and Parallel automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Parallel

New Parallel

Triggers when new parallels is created.

Petition Complete

Petition Complete

Triggers when new parallels or petition is completed.

New Comment Posted

New Comment Posted

Triggers when new comment posted .

Comment Deleted

Comment Deleted

Triggers when a comment is deleted .

A user sent a message

A user sent a message

when a user sends a message or reply inside a Parallel form or conversation.

Profile Created

Profile Created

Triggers when new profile is created.

Do thisActions

Action is the task that follows automatically within your Totango integrations.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

We'll help you get started

Our team is all set to help you!

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Frequently Asked Questions

How do I start an integration between Totango and Parallel?

To start, connect both your Totango and Parallel accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in Parallel (or vice versa).

Can we customize how data from Totango is recorded in Parallel?

Absolutely. You can customize how Totango data is recorded in Parallel. This includes choosing which data fields go into which fields of Parallel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and Parallel?

The data sync between Totango and Parallel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to Parallel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and Parallel?

Yes, you can set conditional logic to control the flow of data between Totango and Parallel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Totango

About Totango

Totango is a Customer Engagement Management platform.

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Parallel

About Parallel

Parallel is a platform designed to streamline and enhance project management and team collaboration. It offers tools and features that facilitate efficient task management, communication, and workflow automation, making it ideal for teams looking to improve productivity and project outcomes.

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