Connect Totango and playbook to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

playbook

Automatically do this!

Enable Integrations or automations with these events of Totango and playbook

Enable Integrations or automations with these events of Totango and playbook

Actions

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

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Frequently Asked Questions

How do I start an integration between Totango and playbook?

To start, connect both your Totango and playbook accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in playbook (or vice versa).

Can we customize how data from Totango is recorded in playbook?

Absolutely. You can customize how Totango data is recorded in playbook. This includes choosing which data fields go into which fields of playbook, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and playbook?

The data sync between Totango and playbook typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to playbook?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and playbook?

Yes, you can set conditional logic to control the flow of data between Totango and playbook. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Totango

About Totango

Totango is a Customer Engagement Management platform.

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playbook

About playbook

Playbook will be a software application that will allow customers to gain more control over their businesses. They will be able to better build and track their company’s tasks and processes.

Learn More