IntegrationsTotangoSmartRoutes
Totango + SmartRoutes

Connect Totango and SmartRoutes to Build Intelligent Automations

Choose a Trigger

Totango

When this happens...

Choose an Action

SmartRoutes

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Order Created

New Order Created

Triggers when a new order is created.

Request a new Trigger for Totango

Do thisActions

Action is the task that follows automatically within your Totango integrations.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

List Teams

List Teams

Get all the teams form totango.

We'll help you get started

Our team is all set to help you!

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Frequently Asked Questions

How do I start an integration between Totango and SmartRoutes?

To start, connect both your Totango and SmartRoutes accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in SmartRoutes (or vice versa).

Can we customize how data from Totango is recorded in SmartRoutes?

Absolutely. You can customize how Totango data is recorded in SmartRoutes. This includes choosing which data fields go into which fields of SmartRoutes, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and SmartRoutes?

The data sync between Totango and SmartRoutes typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to SmartRoutes?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and SmartRoutes?

Yes, you can set conditional logic to control the flow of data between Totango and SmartRoutes. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Totango

About Totango

Totango is a Customer Engagement Management platform.

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SmartRoutes

About SmartRoutes

SmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.

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