Connect Trafft and Freshservice
Integrate Trafft with Freshservice to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Requestor in Freshservice when Appointment Booked in Trafft
Add Notes to a Ticket in Freshservice when Appointment Booked in Trafft
Create Ticket in Freshservice when Appointment Booked in Trafft
Create Requestor in Freshservice when Appointment Canceled in Trafft
Add Notes to a Ticket in Freshservice when Appointment Canceled in Trafft
Popular Trafft + Freshservice flows
Start from a real workflow other teams are already running.
Choose a trigger
Trafft
When this happens...
Appointment Booked
Appointment Canceled
Appointment Rescheduled
Appointment Status Changed
New Customer
Choose an action
Freshservice
Automatically do this!
Create Requestor
Add Notes to a Ticket
Create Ticket
Create Requestor in Freshservice when Appointment Booked in Trafft
Use this flowAdd Notes to a Ticket in Freshservice when Appointment Booked in Trafft
Use this flowCreate Ticket in Freshservice when Appointment Booked in Trafft
Use this flowCreate Requestor in Freshservice when Appointment Canceled in Trafft
Use this flowAdd Notes to a Ticket in Freshservice when Appointment Canceled in Trafft
Use this flowCreate Ticket in Freshservice when Appointment Canceled in Trafft
Use this flowCreate Requestor in Freshservice when Appointment Rescheduled in Trafft
Use this flowAdd Notes to a Ticket in Freshservice when Appointment Rescheduled in Trafft
Use this flowCreate Ticket in Freshservice when Appointment Rescheduled in Trafft
Use this flowCreate Requestor in Freshservice when Appointment Status Changed in Trafft
Use this flowSupported Triggers & Actions
Everything you can automate between Trafft and Freshservice.
When this happensTriggers
A trigger is an event that starts a workflow.
Appointment Booked
Triggered when a appointment is booked in Trafft.
Appointment Canceled
Triggered when an appointment is canceled in Trafft.
Appointment Rescheduled
Triggered when an existing appointment is rescheduled in Trafft.
Appointment Status Changed
Triggered when an existing appointment status is changed in Trafft.
New Customer
Triggers when a customer is created in Trafft.
Do thisActions
Action is the task that follows automatically within your Trafft integrations.
Create Booking
Creates a new bookings in Trafft.
List All Services
Retrieves a list of all services.
Create Customer
Create's a new customer.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Trafft
Trafft is a comprehensive scheduling and booking platform designed to streamline appointment management for businesses of all sizes. It offers a user-friendly interface for managing appointments, staff schedules, and client bookings, making it an ideal solution for service-based industries. With features like automated reminders, online payments, and customizable booking pages, Trafft helps businesses enhance their customer experience and improve operational efficiency.
Learn moreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Trafft and Freshservice accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Trafft and Freshservice as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Freshservice. No coding required.
Yes. You can set up a workflow where Trafft triggers actions in Freshservice, and a separate workflow where Freshservice triggers actions in Trafft. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Trafft and Freshservice. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Trafft and Freshservice integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
