
When this happens...
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Trigger when new account is created
Trigger when new agent is created
Trigger when new attachment is added to a ticket in selected organization
Action is the task that follows automatically within your Transcript Downloader integrations.
Download the audio track from a YouTube video using its video ID and return the download job details and status.
Retrieve a YouTube channel's profile (title, subscribers, views, thumbnail, description) and its list of videos using the channel URL.
Download a transcript for a YouTube video in the selected language; optionally include YouTube comments.
Initiate downloading of a public Instagram profile's data from a provided URL and return a download ID for tracking.
Retrieve a user's Instagram posts and reels using the provided Instagram List ID (valid for 1 hour). Returns a download_id and status to track progress.
Start downloading the transcript or media for a given Instagram post or reel URL and return a download ID and current status.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Transcript Downloader and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Transcript Downloader triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how Transcript Downloader data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Transcript Downloader and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Transcript Downloader and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Transcript Downloader is a tool designed to simplify the process of downloading and managing transcripts from various sources. Ideal for students, educators, and professionals who need quick access to transcripts for study, review, or record-keeping.
Learn MoreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
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