Connect Trengo and Document360 to Build Intelligent Automations

Choose a Trigger

Trengo

When this happens...

Choose an Action

Document360

Automatically do this!

Enable Integrations or automations with these events of Trengo and Document360

Enable Integrations or automations with these events of Trengo and Document360

Actions

Create a profile

Create a profile

Creates a profile

Get a Contact

Get a Contact

Get a Contact by id.

Update a profile

Update a profile

Update a profile by ID.

Delete a profile

Delete a profile

Delete a profile by ID.

Create a note

Create a note

Create a note to profile.

Attach a contact

Attach a contact

Attach a contact

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Frequently Asked Questions

How do I start an integration between Trengo and Document360?

To start, connect both your Trengo and Document360 accounts to viaSocket. Once connected, you can set up a workflow where an event in Trengo triggers actions in Document360 (or vice versa).

Can we customize how data from Trengo is recorded in Document360?

Absolutely. You can customize how Trengo data is recorded in Document360. This includes choosing which data fields go into which fields of Document360, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Trengo and Document360?

The data sync between Trengo and Document360 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Trengo to Document360?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Trengo and Document360?

Yes, you can set conditional logic to control the flow of data between Trengo and Document360. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Trengo

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

Learn More
Document360

About Document360

Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.

Learn More