Connect Trengo and Parallel to Build Intelligent Automations

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Trengo

When this happens...

Choose an Action

Parallel

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Parallel

New Parallel

Triggers when new parallels is created.

Petition Complete

Petition Complete

Triggers when new parallels or petition is completed.

New Comment Posted

New Comment Posted

Triggers when new comment posted .

Comment Deleted

Comment Deleted

Triggers when a comment is deleted .

A user sent a message

A user sent a message

when a user sends a message or reply inside a Parallel form or conversation.

Profile Created

Profile Created

Triggers when new profile is created.

Do thisActions

Action is the task that follows automatically within your Trengo integrations.

Create a profile

Create a profile

Creates a profile

Get a Contact

Get a Contact

Get a Contact by id.

Update a profile

Update a profile

Update a profile by ID.

Delete a profile

Delete a profile

Delete a profile by ID.

Create a note

Create a note

Create a note to profile.

Attach a contact

Attach a contact

Attach a contact

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Frequently Asked Questions

How do I start an integration between Trengo and Parallel?

To start, connect both your Trengo and Parallel accounts to viaSocket. Once connected, you can set up a workflow where an event in Trengo triggers actions in Parallel (or vice versa).

Can we customize how data from Trengo is recorded in Parallel?

Absolutely. You can customize how Trengo data is recorded in Parallel. This includes choosing which data fields go into which fields of Parallel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Trengo and Parallel?

The data sync between Trengo and Parallel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Trengo to Parallel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Trengo and Parallel?

Yes, you can set conditional logic to control the flow of data between Trengo and Parallel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Trengo

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

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Parallel

About Parallel

Parallel is a platform designed to streamline and enhance project management and team collaboration. It offers tools and features that facilitate efficient task management, communication, and workflow automation, making it ideal for teams looking to improve productivity and project outcomes.

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