Connect Trengo and ProAct to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Trengo and ProAct?

To start, connect both your Trengo and ProAct accounts to viaSocket. Once connected, you can set up a workflow where an event in Trengo triggers actions in ProAct (or vice versa).

Can we customize how data from Trengo is recorded in ProAct?

Absolutely. You can customize how Trengo data is recorded in ProAct. This includes choosing which data fields go into which fields of ProAct, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Trengo and ProAct?

The data sync between Trengo and ProAct typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Trengo to ProAct?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Trengo and ProAct?

Yes, you can set conditional logic to control the flow of data between Trengo and ProAct. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Trengo

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

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ProAct

About ProAct

ProAct is a productivity and workflow management tool designed to help teams streamline tasks, track progress, and collaborate effectively. It offers features such as task assignment, real-time updates, customizable dashboards, and reporting tools to enhance efficiency and accountability across projects.

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