Connect Truffle AI and c2a to Build Intelligent Automations

Choose a Trigger

Truffle AI

When this happens...

Choose an Action

c2a

Automatically do this!

Enable Integrations or automations with these events of Truffle AI and c2a

Enable Integrations or automations with these events of Truffle AI and c2a

Actions

List Agents

List Agents

Retrieve a list of all agents

Get Agent Details by ID

Get Agent Details by ID

Retrieve details of a specific agent by ID

Create Agent

Create Agent

Creates a new AI agent

Run Agent

Run Agent

Execute an agent with provided input

Request a new Action for Truffle AI

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Frequently Asked Questions

How do I start an integration between Truffle AI and c2a?

To start, connect both your Truffle AI and c2a accounts to viaSocket. Once connected, you can set up a workflow where an event in Truffle AI triggers actions in c2a (or vice versa).

Can we customize how data from Truffle AI is recorded in c2a?

Absolutely. You can customize how Truffle AI data is recorded in c2a. This includes choosing which data fields go into which fields of c2a, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Truffle AI and c2a?

The data sync between Truffle AI and c2a typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Truffle AI to c2a?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Truffle AI and c2a?

Yes, you can set conditional logic to control the flow of data between Truffle AI and c2a. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Truffle AI

About Truffle AI

Truffle AI is a cutting-edge platform that leverages artificial intelligence to provide advanced analytics and insights for businesses. It helps organizations make data-driven decisions by analyzing large datasets and offering predictive analytics. With Truffle AI, users can optimize their operations, enhance customer experiences, and drive growth through intelligent data interpretation.

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c2a

About c2a

The c2a system was created for Contact Center offices to support, automate calls and other communication channels.

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