
When this happens...
New Message
New Phone Number Is Added
New Alert Appears

Automatically do this!
Enable Integrations or automations with these events of Twilio and worktual
Runs when new message arrives
Runs when new phone number is added
Runs when new alert appears
Sends an SMS to a phone number.
Creates a phone call to a specified number.
Sends a message from your phone number and can include media or a specific channel.
Returns details of a message
Deletes a message by ID.
Retrieves call details for a given call ID.

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To start, connect both your Twilio and worktual accounts to viaSocket. Once connected, you can set up a workflow where an event in Twilio triggers actions in worktual (or vice versa).
Absolutely. You can customize how Twilio data is recorded in worktual. This includes choosing which data fields go into which fields of worktual, setting up custom formats, and filtering out unwanted information.
The data sync between Twilio and worktual typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Twilio and worktual. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.
Learn MoreWorktual offers an innovative chatbot product designed to enhance customer engagement and support, with customizable features and advanced AI technology.
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