Full list

Supported Triggers & Actions

Everything you can automate between TxtSync and AgentX.

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact Created

New Contact Created

runs when a New Contact is Created.

New Conversation

New Conversation

Triggers when New Conversation Started With an Agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

New Agent

New Agent

Triggers when a new agent is created.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

Request a new Trigger for TxtSync

Do thisActions

Action is the task that follows automatically within your TxtSync integrations.

Send SMS

Send SMS

Send a single SMS text message to a phone number or contact

Create a Contact

Create a Contact

Adds a new contact to your TxtSync contact list.

Update a Contact

Update a Contact

Update an existing contact's details.

List Contacts

List Contacts

List all contacts and their details.

Create Conversation With Agent

Create Conversation With Agent

Start a new chat with an agent

Start Chat And Send Message

Start Chat And Send Message

Start chat and send message

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect TxtSync and AgentX?

Sign up for a free viaSocket account, then authorize both your TxtSync and AgentX accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between TxtSync and AgentX as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from TxtSync to AgentX?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach AgentX. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where TxtSync triggers actions in AgentX, and a separate workflow where AgentX triggers actions in TxtSync. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between TxtSync and AgentX. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire TxtSync and AgentX integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.