Integrations Upkeep Medallia Agent Connect
Upkeep + Medallia Agent Connect

Connect Upkeep and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

Upkeep

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of Upkeep and Medallia Agent Connect

Enable Integrations or automations with these events of Upkeep and Medallia Agent Connect

Actions

Get All Users

Get All Users

Get details of all existing users

List Users

List Users

List all users for your account.

List Locations

List Locations

List All Locations

List Parts

List Parts

List All Parts

List Assets

List Assets

List All Assets.

List Custom Fields

List Custom Fields

List all custom fields.

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Frequently Asked Questions

How do I start an integration between Upkeep and Medallia Agent Connect?

To start, connect both your Upkeep and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Upkeep triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Upkeep is recorded in Medallia Agent Connect?

Absolutely. You can customize how Upkeep data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Upkeep and Medallia Agent Connect?

The data sync between Upkeep and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Upkeep to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Upkeep and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Upkeep and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Upkeep

About Upkeep

Upkeep is a leading maintenance management software designed to streamline work orders, manage assets, and improve overall operational efficiency. Ideal for facilities, property, and asset management, Upkeep helps teams stay organized and productive.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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