
When this happens...
New Customers
New Program
New Offer

Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a customers is added.
Trigger when new program video is uploaded.
Triggers when a Offer is processed for subscriptions, bundles.
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Action is the task that follows automatically within your Uscreen integrations.
Creates a new user
Get a Offer
Assigns a bundle or subscription to a customer.
Get a Customer/User Detail by email
Get a Program
Update a User

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To start, connect both your Uscreen and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Uscreen triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Uscreen data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Uscreen and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Uscreen and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Uscreen is a fully hosted video platform enabling you to sell and distribute your videos online.
Learn MoreTeamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn More