Connect UserEcho and Callyzer to Build Intelligent Automations

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UserEcho

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Callyzer

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Topic

New Topic

Triggers when a new topic is created in a UserEcho forum.

New Comment

New Comment

Triggers when a new comment is posted in UserEcho.

New Event

New Event

Trigger's when new event occurs.

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Do thisActions

Action is the task that follows automatically within your UserEcho integrations.

Create a Forum

Create a Forum

Create a new forum

Create a Topic

Create a Topic

Create a new topic by forum id

Fetch Employee Details

Fetch Employee Details

Retrieves details of registered employees, including numbers and tags.

Fetch Call History Report

Fetch Call History Report

Returns the total calls, total connected calls, and total call duration, broken down hour-wise for each day.

Fetch Summary Report

Fetch Summary Report

Retrieves call counts with Never Attended, Never Received, Unique Clients, and Working Hour.

Fetch Employee Summary Report

Fetch Employee Summary Report

Retrieves call counts, unique clients, and working hours for a given date range.

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Frequently Asked Questions

How do I start an integration between UserEcho and Callyzer?

To start, connect both your UserEcho and Callyzer accounts to viaSocket. Once connected, you can set up a workflow where an event in UserEcho triggers actions in Callyzer (or vice versa).

Can we customize how data from UserEcho is recorded in Callyzer?

Absolutely. You can customize how UserEcho data is recorded in Callyzer. This includes choosing which data fields go into which fields of Callyzer, setting up custom formats, and filtering out unwanted information.

How often does the data sync between UserEcho and Callyzer?

The data sync between UserEcho and Callyzer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from UserEcho to Callyzer?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between UserEcho and Callyzer?

Yes, you can set conditional logic to control the flow of data between UserEcho and Callyzer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

UserEcho

About UserEcho

Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.

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Callyzer

About Callyzer

Callyzer is a comprehensive call tracking and analytics platform designed to help businesses monitor and analyze their call data effectively. It provides insights into call patterns, durations, and sources, enabling businesses to optimize their communication strategies and improve customer interactions.

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