viaSocket
Integrations UserEcho Jira Software Cloud
UserEcho + Jira Software Cloud

Connect UserEcho and Jira Software Cloud to Build Intelligent Automations

Choose a Trigger

UserEcho

When this happens...

Choose an Action

Jira Software Cloud

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Topic

New Topic

Triggers when a new topic is created in a UserEcho forum.

New Comment

New Comment

Triggers when a new comment is posted in UserEcho.

New Issue

New Issue

Triggers when a new issue is created

New Issue (Via JQL)

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL

Updated Issue

Updated Issue

Triggers when an existing issue is updated

Updated Comment

Updated Comment

Triggers when a comment on a issue is updated

Do thisActions

Action is the task that follows automatically within your UserEcho integrations.

Create a Forum

Create a Forum

Create a new forum

Create a Topic

Create a Topic

Create a new topic by forum id

Find User

Find User

finds an existing user

Find Project

Find Project

Searches for a project by name or key

Find Issue via JQL

Find Issue via JQL

Searches for an issue via JQL

Find Component

Find Component

Searches for a component by name

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Frequently Asked Questions

How do I start an integration between UserEcho and Jira Software Cloud?

To start, connect both your UserEcho and Jira Software Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in UserEcho triggers actions in Jira Software Cloud (or vice versa).

Can we customize how data from UserEcho is recorded in Jira Software Cloud?

Absolutely. You can customize how UserEcho data is recorded in Jira Software Cloud. This includes choosing which data fields go into which fields of Jira Software Cloud, setting up custom formats, and filtering out unwanted information.

How often does the data sync between UserEcho and Jira Software Cloud?

The data sync between UserEcho and Jira Software Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from UserEcho to Jira Software Cloud?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between UserEcho and Jira Software Cloud?

Yes, you can set conditional logic to control the flow of data between UserEcho and Jira Software Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

UserEcho

About UserEcho

Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.

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Jira Software Cloud

About Jira Software Cloud

Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.

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