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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new topic is created in a UserEcho forum.
Triggers when a new comment is posted in UserEcho.
Triggers when a new visitor is added.
runs when visitor checks in
Set a visitor's status to 'served' in Qminder to update the queue and record service completion.
Action is the task that follows automatically within your UserEcho integrations.
Create a new forum
Create a new topic by forum id
Add a visitor to the selected line so they join the location's queue.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your UserEcho and Qminder accounts to viaSocket. Once connected, you can set up a workflow where an event in UserEcho triggers actions in Qminder (or vice versa).
Absolutely. You can customize how UserEcho data is recorded in Qminder. This includes choosing which data fields go into which fields of Qminder, setting up custom formats, and filtering out unwanted information.
The data sync between UserEcho and Qminder typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between UserEcho and Qminder. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.
Learn MoreQminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.
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