Connect UserEcho and Qminder to Build Intelligent Automations

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UserEcho

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Qminder

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Topic

New Topic

Triggers when a new topic is created in a UserEcho forum.

New Comment

New Comment

Triggers when a new comment is posted in UserEcho.

Add visitor to queue

Add visitor to queue

Triggers when a new visitor is added.

visitor checks in

visitor checks in

runs when visitor checks in

Mark visitor as served

Mark visitor as served

Set a visitor's status to 'served' in Qminder to update the queue and record service completion.

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Do thisActions

Action is the task that follows automatically within your UserEcho integrations.

Create a Forum

Create a Forum

Create a new forum

Create a Topic

Create a Topic

Create a new topic by forum id

Add visitor to line

Add visitor to line

Add a visitor to the selected line so they join the location's queue.

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Frequently Asked Questions

How do I start an integration between UserEcho and Qminder?

To start, connect both your UserEcho and Qminder accounts to viaSocket. Once connected, you can set up a workflow where an event in UserEcho triggers actions in Qminder (or vice versa).

Can we customize how data from UserEcho is recorded in Qminder?

Absolutely. You can customize how UserEcho data is recorded in Qminder. This includes choosing which data fields go into which fields of Qminder, setting up custom formats, and filtering out unwanted information.

How often does the data sync between UserEcho and Qminder?

The data sync between UserEcho and Qminder typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from UserEcho to Qminder?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between UserEcho and Qminder?

Yes, you can set conditional logic to control the flow of data between UserEcho and Qminder. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

UserEcho

About UserEcho

Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.

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Qminder

About Qminder

Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.

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