
When this happens...
New Topic
New Comment

Automatically do this!
Search User Details
Create Contact
Delete Contact
Call Contact
Search Calls
Search Contacts
Search Agents
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new topic is created in a UserEcho forum.
Triggers when a new comment is posted in UserEcho.
Action is the task that follows automatically within your UserEcho integrations.
Create a new forum
Create a new topic by forum id
Search user details by email id.
Create new contact.
Delete an contact.
Call a contact

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To start, connect both your UserEcho and Thoughtly accounts to viaSocket. Once connected, you can set up a workflow where an event in UserEcho triggers actions in Thoughtly (or vice versa).
Absolutely. You can customize how UserEcho data is recorded in Thoughtly. This includes choosing which data fields go into which fields of Thoughtly, setting up custom formats, and filtering out unwanted information.
The data sync between UserEcho and Thoughtly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between UserEcho and Thoughtly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.
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