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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Task
Returns tasks from the selected project that were created within the past number of minutes specified by the scheduledTime input.
New Comment
Returns comments added to the selected task within the past specified number of minutes.
Do thisActions
Action is the task that follows automatically within your UseResponse integrations.
Get a User
Retrive details of a User BY ID.
Get user objects
Gets user objects.
Create Task
Create a new task in a GanttPRO project with specified name, dates, status, priority, progress, estimation, deadline, and color.
Create Project
Create a new project in GanttPRO with a name, optional description, start date, and configuration (duration view and working days).
Delete Task
Permanently deletes the selected task from the specified GanttPRO project.
Update task
Update an existing GanttPRO task — modify its name, description, status, priority, progress, deadline, estimation, or color.
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Frequently Asked Questions
To start, connect both your UseResponse and GanttPRO accounts to viaSocket. Once connected, you can set up a workflow where an event in UseResponse triggers actions in GanttPRO (or vice versa).
Absolutely. You can customize how UseResponse data is recorded in GanttPRO. This includes choosing which data fields go into which fields of GanttPRO, setting up custom formats, and filtering out unwanted information.
The data sync between UseResponse and GanttPRO typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between UseResponse and GanttPRO. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About UseResponse
Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.
Learn MoreAbout GanttPRO
Ganttpro is a powerful project management tool that helps teams plan, schedule, and manage their projects using Gantt charts. It offers features like task management, resource allocation, and time tracking to ensure projects are completed on time and within budget.
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