Connect UseResponse and hiver to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between UseResponse and hiver?

To start, connect both your UseResponse and hiver accounts to viaSocket. Once connected, you can set up a workflow where an event in UseResponse triggers actions in hiver (or vice versa).

Can we customize how data from UseResponse is recorded in hiver?

Absolutely. You can customize how UseResponse data is recorded in hiver. This includes choosing which data fields go into which fields of hiver, setting up custom formats, and filtering out unwanted information.

How often does the data sync between UseResponse and hiver?

The data sync between UseResponse and hiver typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from UseResponse to hiver?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between UseResponse and hiver?

Yes, you can set conditional logic to control the flow of data between UseResponse and hiver. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

UseResponse

About UseResponse

Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.

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hiver

About hiver

Hiver is a Gmail-based helpdesk that helps customer service teams easily access, assign and track customer emails on shared mailboxes.

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