Connect UseResponse and topdesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for UseResponse
Choose an Action
Automatically do this!
- Request a new Action for topdesk
Enable Integrations or automations with these events of UseResponse and topdesk
Enable Integrations or automations with these events of UseResponse and topdesk
Actions
Get a User
Retrive details of a User BY ID.
Get user objects
Gets user objects.
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- Send for Approval acceptCreate Entry of expensesAdd Step
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Frequently Asked Questions
To start, connect both your UseResponse and topdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in UseResponse triggers actions in topdesk (or vice versa).
Absolutely. You can customize how UseResponse data is recorded in topdesk. This includes choosing which data fields go into which fields of topdesk, setting up custom formats, and filtering out unwanted information.
The data sync between UseResponse and topdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between UseResponse and topdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About UseResponse
Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.
Learn MoreAbout topdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
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