Connect UseResponse and workassist to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for UseResponse
Choose an Action
Automatically do this!
- Request a new Action for workassist
Enable Integrations or automations with these events of UseResponse and workassist
Enable Integrations or automations with these events of UseResponse and workassist
Actions
Get a User
Retrive details of a User BY ID.
Get user objects
Gets user objects.
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Frequently Asked Questions
To start, connect both your UseResponse and workassist accounts to viaSocket. Once connected, you can set up a workflow where an event in UseResponse triggers actions in workassist (or vice versa).
Absolutely. You can customize how UseResponse data is recorded in workassist. This includes choosing which data fields go into which fields of workassist, setting up custom formats, and filtering out unwanted information.
The data sync between UseResponse and workassist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between UseResponse and workassist. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About UseResponse
Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.
Learn MoreAbout workassist
WorkAssist provides a conversational AI enabled workspace for teams to collaborate and take action on this data, thereby improving productivity and optimizing employee experiences
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