Connect UseResponse and xconnect to Build Intelligent Automations
Enable Integrations or automations with these events of UseResponse and xconnect
Enable Integrations or automations with these events of UseResponse and xconnect
Actions
Get a User
Retrive details of a User BY ID.
Get user objects
Gets user objects.
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Frequently Asked Questions
To start, connect both your UseResponse and xconnect accounts to viaSocket. Once connected, you can set up a workflow where an event in UseResponse triggers actions in xconnect (or vice versa).
Absolutely. You can customize how UseResponse data is recorded in xconnect. This includes choosing which data fields go into which fields of xconnect, setting up custom formats, and filtering out unwanted information.
The data sync between UseResponse and xconnect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between UseResponse and xconnect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About UseResponse
Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.
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About xconnect
xConnect Remote Management Platform allows you to monitor your system hardware remotely and provide notification for potential service issues.
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