Connect Uservoice and onedesk to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Uservoice and onedesk?

To start, connect both your Uservoice and onedesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Uservoice triggers actions in onedesk (or vice versa).

Can we customize how data from Uservoice is recorded in onedesk?

Absolutely. You can customize how Uservoice data is recorded in onedesk. This includes choosing which data fields go into which fields of onedesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Uservoice and onedesk?

The data sync between Uservoice and onedesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Uservoice to onedesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Uservoice and onedesk?

Yes, you can set conditional logic to control the flow of data between Uservoice and onedesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Uservoice

About Uservoice

Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.

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onedesk

About onedesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

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