IntegrationsUservoiceWhatsApp Business Cloud
Uservoice + WhatsApp Business Cloud

Connect Uservoice and WhatsApp Business Cloud to Build Intelligent Automations

Choose a Trigger

Uservoice

When this happens...

Choose an Action

WhatsApp Business Cloud

Automatically do this!

Ready to use Uservoice and WhatsApp Business Cloud automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Message Notification

Message Notification

Triggers when a new message is received.

Request a new Trigger for Uservoice

Do thisActions

Action is the task that follows automatically within your Uservoice integrations.

Get Ideas

Get Ideas

Get list of all ideas

List Templates

List Templates

List Templates available in the specific phone number.

Send Text Message

Send Text Message

Text messages can be sent in customer-initiated conversations only

Send Template Message

Send Template Message

Send Template Message

WhatsApp

WhatsApp

WhatsApp human inteterface.

Request a new Action for Uservoice

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Frequently Asked Questions

How do I start an integration between Uservoice and WhatsApp Business Cloud?

To start, connect both your Uservoice and WhatsApp Business Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Uservoice triggers actions in WhatsApp Business Cloud (or vice versa).

Can we customize how data from Uservoice is recorded in WhatsApp Business Cloud?

Absolutely. You can customize how Uservoice data is recorded in WhatsApp Business Cloud. This includes choosing which data fields go into which fields of WhatsApp Business Cloud, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Uservoice and WhatsApp Business Cloud?

The data sync between Uservoice and WhatsApp Business Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Uservoice to WhatsApp Business Cloud?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Uservoice and WhatsApp Business Cloud?

Yes, you can set conditional logic to control the flow of data between Uservoice and WhatsApp Business Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Uservoice

About Uservoice

Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.

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WhatsApp Business Cloud

About WhatsApp Business Cloud

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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