Connect Vapi and Capsule CRM to Build Intelligent Automations
Choose a Trigger
When this happens...
New Assistant
New Tool
New Phone Number
Choose an Action
Automatically do this!
Create Contact
Update Opportunity
List Tasks
Add Note to Entity
Create Opportunity
Create a project
Create Task
Update Contact
Find Contact
Find Milestone
List Parties
List opportunities
List projects
List tasks
List users
List teams
List pipelines
List milestones
List lost reasons
List boards
List stages
List track definitions
List task categories
List activity types
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Assistant
Triggered when a new assistant is created in Vapi.
New Tool
Triggered when a new tool is created in Vapi.
New Phone Number
Triggered when a new phone number is created in Vapi.
New or Updated Contact
Triggers when a given action is performed on a Person or Organisation.
New or Updated Opportunity
Triggers when a given action is performed on an Opportunity.
New or Updated Project
Triggers when a given action is performed on a Project.
Do thisActions
Action is the task that follows automatically within your Vapi integrations.
Create Assistant
Create an Assistant.
Create Tool
Create a tool.
Create Phone Number
Create a phone number.
Get Phone Number
Get a specific phone number details by its id.
Get Tool
Get a specific tool details by its id.
Get Assistant
Get a specific assistant details by its id.
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Frequently Asked Questions
To start, connect both your Vapi and Capsule CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Vapi triggers actions in Capsule CRM (or vice versa).
Absolutely. You can customize how Vapi data is recorded in Capsule CRM. This includes choosing which data fields go into which fields of Capsule CRM, setting up custom formats, and filtering out unwanted information.
The data sync between Vapi and Capsule CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Vapi and Capsule CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Vapi
Vapi is an advanced AI platform designed to enhance and streamline various business processes through intelligent automation and machine learning capabilities. It offers tools and solutions that cater to a wide range of industries, enabling businesses to leverage artificial intelligence for improved efficiency and decision-making.
Learn MoreAbout Capsule CRM
CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.
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