Connect Vapi and deskdirector to Build Intelligent Automations

Choose a Trigger

Vapi

When this happens...

Choose an Action

deskdirector

Automatically do this!

Enable Integrations or automations with these events of Vapi and deskdirector

Enable Integrations or automations with these events of Vapi and deskdirector

Triggers

New Assistant

New Assistant

Triggered when a new assistant is created in Vapi.

New Tool

New Tool

Triggered when a new tool is created in Vapi.

New Phone Number

New Phone Number

Triggered when a new phone number is created in Vapi.

Request a new Trigger for Vapi

Actions

Create Assistant

Create Assistant

Create an Assistant.

Create Tool

Create Tool

Create a tool.

Create Phone Number

Create Phone Number

Create a phone number.

Get Phone Number

Get Phone Number

Get a specific phone number details by its id.

Get Tool

Get Tool

Get a specific tool details by its id.

Get Assistant

Get Assistant

Get a specific assistant details by its id.

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Frequently Asked Questions

How do I start an integration between Vapi and deskdirector?

To start, connect both your Vapi and deskdirector accounts to viaSocket. Once connected, you can set up a workflow where an event in Vapi triggers actions in deskdirector (or vice versa).

Can we customize how data from Vapi is recorded in deskdirector?

Absolutely. You can customize how Vapi data is recorded in deskdirector. This includes choosing which data fields go into which fields of deskdirector, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Vapi and deskdirector?

The data sync between Vapi and deskdirector typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Vapi to deskdirector?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Vapi and deskdirector?

Yes, you can set conditional logic to control the flow of data between Vapi and deskdirector. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Vapi

About Vapi

Vapi is an advanced AI platform designed to enhance and streamline various business processes through intelligent automation and machine learning capabilities. It offers tools and solutions that cater to a wide range of industries, enabling businesses to leverage artificial intelligence for improved efficiency and decision-making.

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deskdirector

About deskdirector

DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.

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