Connect Vectara and Helpwise to Build Intelligent Automations

Choose a Trigger

Vectara

When this happens...

Choose an Action

Helpwise

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Corpora

New Corpora

Retrieve corpora created within the last specified minutes.

Request a new Trigger for Vectara

Do thisActions

Action is the task that follows automatically within your Vectara integrations.

Create Corpus

Create Corpus

Create a new Vectara corpus to store and index documents for search and retrieval.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Request a new Action for Vectara

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Vectara and Helpwise?

To start, connect both your Vectara and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Vectara triggers actions in Helpwise (or vice versa).

Can we customize how data from Vectara is recorded in Helpwise?

Absolutely. You can customize how Vectara data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Vectara and Helpwise?

The data sync between Vectara and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Vectara to Helpwise?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Vectara and Helpwise?

Yes, you can set conditional logic to control the flow of data between Vectara and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Vectara

About Vectara

Vectara offers advanced AI-driven solutions for natural language processing and understanding, enabling businesses to enhance their customer interactions and data insights.

Learn More
Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

Learn More