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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Blacklisted Number
Triggers when a new number is blacklisted.
New Contact Added
Triggers when a new Contact is added in contact_list.
New Contact List
Triggers when a new Contact List is created.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
Do thisActions
Action is the task that follows automatically within your Voodoo SMS integrations.
Add to Blacklist
Adds a number to the Blacklist.
Create Contact List
Create a Contact_list with contact details.
Update Contact List
Update an existing Contact List.
Add Contact
Add a New Contact into a Contact List
List of Blacklisted
Retrieve a list of contacts that are currently blacklisted.
Get Credits
Retrieve the amount of credits you have on your account.
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Frequently Asked Questions
To start, connect both your Voodoo SMS and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Voodoo SMS triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Voodoo SMS data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Voodoo SMS and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Voodoo SMS and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Voodoo SMS
Voodoo-Sms is a comprehensive SMS marketing and communication platform that allows businesses to send bulk SMS messages, manage contacts, and track campaign performance. It is designed to facilitate effective communication with customers through text messaging.
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