Connect Waveline Extract and evaluagent to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Waveline Extract
Choose an Action
Automatically do this!
- Request a new Action for evaluagent
Enable Integrations or automations with these events of Waveline Extract and evaluagent
Enable Integrations or automations with these events of Waveline Extract and evaluagent
Actions
Create Job - Extract Document
Create the job to extracts data(JSON) from your document.
Get Job
Get the result of a job you created earlier with Extract Document
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Frequently Asked Questions
To start, connect both your Waveline Extract and evaluagent accounts to viaSocket. Once connected, you can set up a workflow where an event in Waveline Extract triggers actions in evaluagent (or vice versa).
Absolutely. You can customize how Waveline Extract data is recorded in evaluagent. This includes choosing which data fields go into which fields of evaluagent, setting up custom formats, and filtering out unwanted information.
The data sync between Waveline Extract and evaluagent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Waveline Extract and evaluagent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About evaluagent
EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results
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