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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Weaviate integrations.
Create a New Object Class
Create a new data object collection.
Create a New Tenant
Create a new tenant for a collection. Multi-tenancy must be enabled in the collection definition.
Remove an Object Class
Remove a collection from the schema. This will also delete all the objects in the collection.
Delete Tenants From a Class
Delete Tenants From a Class
Delete Customer
This action deletes the customer .
Create Email
This actions creates a new email
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Frequently Asked Questions
To start, connect both your Weaviate and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Weaviate triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Weaviate data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Weaviate and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Weaviate and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Weaviate
Weaviate is an open-source vector search engine that allows you to store, search, and manage data in a highly efficient manner. It is designed to handle large-scale data sets and provides powerful tools for semantic search and data management.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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