
When this happens...
New Survey Response Submitted
Automatically do this!
Create Contact List
Send SMS
List Tracking Numbers
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new survey response is submitted
Runs when a new call starts.
Runs when a call ends.
Action is the task that follows automatically within your WebAsk integrations.
Creates a new contact list.
Sends an SMS message from your account to a specified phone number.
Lists tracking numbers with optional filters for number or name.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your WebAsk and CallTrackingMetrics accounts to viaSocket. Once connected, you can set up a workflow where an event in WebAsk triggers actions in CallTrackingMetrics (or vice versa).
Absolutely. You can customize how WebAsk data is recorded in CallTrackingMetrics. This includes choosing which data fields go into which fields of CallTrackingMetrics, setting up custom formats, and filtering out unwanted information.
The data sync between WebAsk and CallTrackingMetrics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WebAsk and CallTrackingMetrics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
WebAsk is a platform designed to facilitate user inquiries and provide instant answers through an intuitive interface, enhancing communication and information retrieval.
Learn MoreProvides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
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