Connect Webengage and 8x8
Integrate Webengage with 8x8 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Webengage + 8x8 flows
Start from a real workflow other teams are already running.
Supported Triggers & Actions
Everything you can automate between Webengage and 8x8.
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Event
Trigger's when any sms event occur.
Do thisActions
Action is the task that follows automatically within your Webengage integrations.
Add User
Adds a new user to your WebEngage account.
Send SMS
Send a sms.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Webengage
Webengage is a comprehensive marketing automation platform that helps businesses engage with their customers through personalized communication across multiple channels. It offers tools for customer segmentation, journey mapping, and analytics to enhance customer retention and conversion rates.
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About 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Webengage and 8x8 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Webengage and 8x8 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach 8x8. No coding required.
Yes. You can set up a workflow where Webengage triggers actions in 8x8, and a separate workflow where 8x8 triggers actions in Webengage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Webengage and 8x8. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Webengage and 8x8 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
