Integrate Webengage with Ecwid to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Webengage
When this happens...
Ecwid
Automatically do this!
Create Customer
Get Store Profile
Create Order
Create Product
Update Product
Create Discount Coupon
List and Find Products
List and Find Orders
Delete a Product
Update Order
Update Customer
Add Customer to Group
Add User to WebEngage when New Customer Created in Ecwid
Use this flowAdd User to WebEngage when New Order in Ecwid
Use this flowAdd User to WebEngage when Category Updated in Ecwid
Use this flowAdd User to WebEngage when Product Updated in Ecwid
Use this flowAdd User to WebEngage when Order Updated in Ecwid
Use this flowAdd User to WebEngage when Order Deleted in Ecwid
Use this flowAdd User to WebEngage when Customer Updated in Ecwid
Use this flowAdd User to WebEngage when Customer Deleted on Ecwid
Use this flowAdd User to WebEngage when Product Deleted from Ecwid
Use this flowAdd User to WebEngage when Category Deleted in Ecwid
Use this flowEverything you can automate between Webengage and Ecwid.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new customer is created.
Trigger when a new order is created.
Trigger when a category is updated.
Triggers when a product is updated.
Triggers when a order is updated.
Triggers when an order is deleted.
Action is the task that follows automatically within your Webengage integrations.
Adds a new user to your WebEngage account.
Add a new customer to your Ecwid store.
Retrieve your Ecwid store's profile and optional extended details such as language, availability status, store vertical, and features by plan.
Create a new order with customer, items, payment, and shipping details.
Create a new product in your Ecwid store.
Update an existing product in your online store—modify price, inventory, shipping, images, SEO, and other product details. Identify the product by ID or SKU and optionally return selected fields.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Webengage is a comprehensive marketing automation platform that helps businesses engage with their customers through personalized communication across multiple channels. It offers tools for customer segmentation, journey mapping, and analytics to enhance customer retention and conversion rates.
Learn moreEcwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
Learn moreSign up for a free viaSocket account, then authorize both your Webengage and Ecwid accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Webengage and Ecwid as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Ecwid. No coding required.
Yes. You can set up a workflow where Webengage triggers actions in Ecwid, and a separate workflow where Ecwid triggers actions in Webengage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Webengage and Ecwid. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Webengage and Ecwid integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.