Connect Whatchimp and Medallia Agent Connect to Build Intelligent Automations
Enable Integrations or automations with these events of Whatchimp and Medallia Agent Connect
Enable Integrations or automations with these events of Whatchimp and Medallia Agent Connect
Actions
Send Message
Send a new message (24 hours window)
Send Template Message
Sends a template message.
Add Chat to Team Member
Assign a chat to a specific team member.
Create Subscriber
Add a new subscriber.
Create a Label
Create a new label (tag).
Update Subscriber
Update the details of an existing subscriber.
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Frequently Asked Questions
To start, connect both your Whatchimp and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Whatchimp triggers actions in Medallia Agent Connect (or vice versa).
Absolutely. You can customize how Whatchimp data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.
The data sync between Whatchimp and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Whatchimp and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Whatchimp
Whatchimp is a platform designed to enhance your video and audio experiences. It offers tools and features that allow users to manage, edit, and optimize their multimedia content efficiently. Whether you're a content creator, marketer, or just someone who loves working with videos and audio, Whatchimp provides the necessary resources to elevate your projects.
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About Medallia Agent Connect
Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.
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