Connect WhatsApp and Dotdigital to Build Intelligent Automations

Choose a Trigger

WhatsApp

When this happens...

Choose an Action

Dotdigital

Automatically do this!

Enable Integrations or automations with these events of WhatsApp and Dotdigital

Enable Integrations or automations with these events of WhatsApp and Dotdigital

Actions

Send WhatsApp Message

Send WhatsApp Message

Sends a new template message to a specified contact on WhatsApp.

Create a List

Create a List

Creates a list.

Create Contact Data Field

Create Contact Data Field

Creates a contact data field within the account.

Refresh Segment

Refresh Segment

Refreshes a segment.

Send Email Campaign

Send Email Campaign

Send a marketing email to a contact.

Send SMS

Send SMS

Send a marketing SMS to a contact.

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Frequently Asked Questions

How do I start an integration between WhatsApp and Dotdigital?

To start, connect both your WhatsApp and Dotdigital accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in Dotdigital (or vice versa).

Can we customize how data from WhatsApp is recorded in Dotdigital?

Absolutely. You can customize how WhatsApp data is recorded in Dotdigital. This includes choosing which data fields go into which fields of Dotdigital, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp and Dotdigital?

The data sync between WhatsApp and Dotdigital typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp to Dotdigital?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp and Dotdigital?

Yes, you can set conditional logic to control the flow of data between WhatsApp and Dotdigital. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Dotdigital

About Dotdigital

Dotdigital is a leading marketing automation platform that empowers businesses to engage with their customers through email, SMS, and other digital channels. It provides tools for creating personalized marketing campaigns, automating customer journeys, and analyzing campaign performance to drive better engagement and conversions.

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