Connect WhatsApp and incidentio to Build Intelligent Automations

Choose a Trigger

WhatsApp

When this happens...

Choose an Action

incidentio

Automatically do this!

Enable Integrations or automations with these events of WhatsApp and incidentio

Enable Integrations or automations with these events of WhatsApp and incidentio

Actions

Send WhatsApp Message

Send WhatsApp Message

Sends a new template message to a specified contact on WhatsApp.

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Frequently Asked Questions

How do I start an integration between WhatsApp and incidentio?

To start, connect both your WhatsApp and incidentio accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in incidentio (or vice versa).

Can we customize how data from WhatsApp is recorded in incidentio?

Absolutely. You can customize how WhatsApp data is recorded in incidentio. This includes choosing which data fields go into which fields of incidentio, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp and incidentio?

The data sync between WhatsApp and incidentio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp to incidentio?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp and incidentio?

Yes, you can set conditional logic to control the flow of data between WhatsApp and incidentio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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incidentio

About incidentio

incident.io is an incident management platform, designed for your entire organisation.

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