Connect WhatsApp and ivanti service desk to Build Intelligent Automations
Enable Integrations or automations with these events of WhatsApp and ivanti service desk
Enable Integrations or automations with these events of WhatsApp and ivanti service desk
Actions
Send WhatsApp Message
Sends a new template message to a specified contact on WhatsApp.
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Frequently Asked Questions
To start, connect both your WhatsApp and ivanti service desk accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in ivanti service desk (or vice versa).
Absolutely. You can customize how WhatsApp data is recorded in ivanti service desk. This includes choosing which data fields go into which fields of ivanti service desk, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp and ivanti service desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp and ivanti service desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About WhatsApp
WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
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About ivanti service desk
Ivanti Service Desk is IT service desk software designed to be configurable and requires no coding in order to implement.
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